Careers with Oracle
Location(s):
Gurgaon, HR; Chennai, TN; Hyderabad, AP; Delhi, DL; Bangalore, KA; Kolkata, WB; Mumbai, MH
India Development Center – Critical To A Global Team
Today, the combined resources of the India Development Center in Bangalore and Hyderabad contribute to core software development across the entire Oracle product family, including Oracle Database 10g, Oracle Application Server 10g, Oracle Collaboration Suite and Oracle E–Business Suite. The work carried out in India includes new product design, development, technology and feature enhancements, quality engineering, documentation, curriculum for instructor–led and online training, integration, as well as support and maintenance of existing products. The IDC has made major contributions to the research and development of key focus areas for the company including the future of grid computing, technology and applications deployment on Linux, security, Java application development, XML, and Warehouse Management Systems, to name a few. The IDC also contributes significantly to Oracle’s online developer community, Oracle Technology Network, showcasing new technology, best practices, sample applications, discussion forums, white papers and through participation in global events.
Working hand–in–hand with their counterparts on the other side of the globe, the U.S. and India development teams work on joint projects round–the–clock, taking advantage of the 12 and a half hour time difference between India and the US to pass development, support and consulting projects between teams overnight. In essence, Oracle’s computers never sleep. When developers in the U.S. retire for the night, their development colleagues in India take over. The result is greater quality assurance, more innovative products and the ability to deliver new technology to market faster. This joint cooperation enables the company to operate as a global organization in a "follow the sun" model, effectively accomplishing two days of work in one.
While some multi–national companies outsource work to teams in India on a project basis, Oracle takes a different approach. The India development teams belong to the same organization as their U.S. counterparts, and have as much input into product design and direction as developers at the company’s headquarters in Redwood Shores, California. There is no distinction between developers in the U.S. or India when it comes to working on the latest cutting edge technology and strategic development that is critical to the continued growth of the company.
In addition to growing its employee resources, the company is expanding its Bangalore and Hyderabad development centers. The Bangalore facility spans 213,000 square feet of space with an 11–storey multi–level car park, a modern cafeteria that accommodates more than 500 people, recreational facilities including a gymnasium, table tennis and a billiards room, and a fully stocked and computer–accessible library. In Hyderabad, expansion plans include a 500,000 square foot, state–of–the–art campus complete with a multi–level 1,000 car park with recreation and library facilities on ten acres of land acquired at HITEC city in Hyderabad. The first phase of construction of this campus was completed in 2005. An important center for Oracle India, Hyderabad presents considerable opportunities for the growing local team to continue with the creation of the high quality, global products that have been the hallmark of Oracle’s success.
Global Support Center
Servicing Oracle customers worldwide, the Global Support Center in India is one of four Global Support Centers in the world offering technical support for the entire range of Oracle products. Through 24 by 7 coverage, Oracle has the ability to provide critical support to customers and to deliver higher–quality, more efficient technical support regardless of time zone. The global support team in India helps provide faster response to customers worldwide by leveraging the technical and functional skills available in India, and enabling 24 by 7 support for critical service requests. The India team is involved in global programs for knowledge management, service automation and proactive support to improve customer experience through increased self–service capabilities. The Global Support Center in India also helps manage Oracle On Demand customers worldwide, providing them with better maintenance and administration of their Oracle software at a lower total cost.
OracleDirect
OracleDirect conducts direct Web–based sales by using technology, applications and services to meet specific customers requirements in different geographies. By enabling customers to see first–hand how Oracle can increase the integration, reliability, security and cost–effectiveness of their information technology, OracleDirect allows customers to "See your business in our software". Originally located primarily in North America, OracleDirect has extended its presence in India to better reach global customers, and leverage the abundant pool of local technical skills, especially in the area of Java technology. With the advantageous time difference, Oracle can effectively extend its daily sales cycle and enhance its ability to develop customized solutions that help customers around the world better understand Oracle’s business value proposition. The OracleDirect team in India works closely with customer requests from North America, Europe, Middle East, Africa and the Asia Pacific region.
Global Consulting
A part of Oracle Consulting, Global Consulting comprises two specialized teams of consultants that deliver rapid, cost effective solutions to Oracle customers worldwide. Forming a center of expertise located at Bangalore, Global Consulting provides offshore consulting services encompassing the full range of Oracle products. Services offered by Global Consulting span functional and technical areas of development, customization, migration and implementation across a broad range of industries, including automobile, biotechnology, energy, education, government, pharmaceutical and telecom. While traditional consulting groups provide on–site implementation, Oracle’s highly skilled Global Consulting teams specialize in providing remote consulting services, leveraging their proximity to the India Development Center and the Oracle Support Center teams to provide innovative and efficient consulting services to customers around the world. Global Consulting has a strong focus on quality, with a Quality Management System that is ISO 9001 certified, and which has been assessed at Level 4 of the Capability Maturity Model (CMM) of the Software Engineering Institute, Carnegie Mellon University, USA.
Global Financial Information Center
The Global Financial Information Center (GFIC) based out of Bangalore comprises two different groups. The first group handles Financial Planning and Accounting (FP&A) and provides internal financial planning and analysis services such as forecasting, budgeting and reporting for Oracle’s in–country operations across the world. The second group is the Shared Services Center providing transaction–processing services covering Revenue Accounting and Customer Operations. The Shared Services Center is one of four Shared Services Centers that support Oracle’s internal operations. While the other Shared Service Centers in Dublin, California and Sydney are regionally focused, the Bangalore center is unique in providing back–office services to all Oracle subsidiaries.
GFIC plays a key role in streamlining Oracle’s financial and accounting operations around the world.
Today, the combined resources of the India Development Center in Bangalore and Hyderabad contribute to core software development across the entire Oracle product family, including Oracle Database 10g, Oracle Application Server 10g, Oracle Collaboration Suite and Oracle E–Business Suite. The work carried out in India includes new product design, development, technology and feature enhancements, quality engineering, documentation, curriculum for instructor–led and online training, integration, as well as support and maintenance of existing products. The IDC has made major contributions to the research and development of key focus areas for the company including the future of grid computing, technology and applications deployment on Linux, security, Java application development, XML, and Warehouse Management Systems, to name a few. The IDC also contributes significantly to Oracle’s online developer community, Oracle Technology Network, showcasing new technology, best practices, sample applications, discussion forums, white papers and through participation in global events.
Working hand–in–hand with their counterparts on the other side of the globe, the U.S. and India development teams work on joint projects round–the–clock, taking advantage of the 12 and a half hour time difference between India and the US to pass development, support and consulting projects between teams overnight. In essence, Oracle’s computers never sleep. When developers in the U.S. retire for the night, their development colleagues in India take over. The result is greater quality assurance, more innovative products and the ability to deliver new technology to market faster. This joint cooperation enables the company to operate as a global organization in a "follow the sun" model, effectively accomplishing two days of work in one.
While some multi–national companies outsource work to teams in India on a project basis, Oracle takes a different approach. The India development teams belong to the same organization as their U.S. counterparts, and have as much input into product design and direction as developers at the company’s headquarters in Redwood Shores, California. There is no distinction between developers in the U.S. or India when it comes to working on the latest cutting edge technology and strategic development that is critical to the continued growth of the company.
In addition to growing its employee resources, the company is expanding its Bangalore and Hyderabad development centers. The Bangalore facility spans 213,000 square feet of space with an 11–storey multi–level car park, a modern cafeteria that accommodates more than 500 people, recreational facilities including a gymnasium, table tennis and a billiards room, and a fully stocked and computer–accessible library. In Hyderabad, expansion plans include a 500,000 square foot, state–of–the–art campus complete with a multi–level 1,000 car park with recreation and library facilities on ten acres of land acquired at HITEC city in Hyderabad. The first phase of construction of this campus was completed in 2005. An important center for Oracle India, Hyderabad presents considerable opportunities for the growing local team to continue with the creation of the high quality, global products that have been the hallmark of Oracle’s success.
Global Support Center
Servicing Oracle customers worldwide, the Global Support Center in India is one of four Global Support Centers in the world offering technical support for the entire range of Oracle products. Through 24 by 7 coverage, Oracle has the ability to provide critical support to customers and to deliver higher–quality, more efficient technical support regardless of time zone. The global support team in India helps provide faster response to customers worldwide by leveraging the technical and functional skills available in India, and enabling 24 by 7 support for critical service requests. The India team is involved in global programs for knowledge management, service automation and proactive support to improve customer experience through increased self–service capabilities. The Global Support Center in India also helps manage Oracle On Demand customers worldwide, providing them with better maintenance and administration of their Oracle software at a lower total cost.
OracleDirect
OracleDirect conducts direct Web–based sales by using technology, applications and services to meet specific customers requirements in different geographies. By enabling customers to see first–hand how Oracle can increase the integration, reliability, security and cost–effectiveness of their information technology, OracleDirect allows customers to "See your business in our software". Originally located primarily in North America, OracleDirect has extended its presence in India to better reach global customers, and leverage the abundant pool of local technical skills, especially in the area of Java technology. With the advantageous time difference, Oracle can effectively extend its daily sales cycle and enhance its ability to develop customized solutions that help customers around the world better understand Oracle’s business value proposition. The OracleDirect team in India works closely with customer requests from North America, Europe, Middle East, Africa and the Asia Pacific region.
Global Consulting
A part of Oracle Consulting, Global Consulting comprises two specialized teams of consultants that deliver rapid, cost effective solutions to Oracle customers worldwide. Forming a center of expertise located at Bangalore, Global Consulting provides offshore consulting services encompassing the full range of Oracle products. Services offered by Global Consulting span functional and technical areas of development, customization, migration and implementation across a broad range of industries, including automobile, biotechnology, energy, education, government, pharmaceutical and telecom. While traditional consulting groups provide on–site implementation, Oracle’s highly skilled Global Consulting teams specialize in providing remote consulting services, leveraging their proximity to the India Development Center and the Oracle Support Center teams to provide innovative and efficient consulting services to customers around the world. Global Consulting has a strong focus on quality, with a Quality Management System that is ISO 9001 certified, and which has been assessed at Level 4 of the Capability Maturity Model (CMM) of the Software Engineering Institute, Carnegie Mellon University, USA.
Global Financial Information Center
The Global Financial Information Center (GFIC) based out of Bangalore comprises two different groups. The first group handles Financial Planning and Accounting (FP&A) and provides internal financial planning and analysis services such as forecasting, budgeting and reporting for Oracle’s in–country operations across the world. The second group is the Shared Services Center providing transaction–processing services covering Revenue Accounting and Customer Operations. The Shared Services Center is one of four Shared Services Centers that support Oracle’s internal operations. While the other Shared Service Centers in Dublin, California and Sydney are regionally focused, the Bangalore center is unique in providing back–office services to all Oracle subsidiaries.
GFIC plays a key role in streamlining Oracle’s financial and accounting operations around the world.