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How to Work Effectively With Recruiters "R-E-S-P-E-C-T / find out what it means to me" is a line made famous by Aretha Franklin, and one that recruiters have adopted as their mantra. This is probably because there is a love-hate relationship between candidates and recruiters. Specifically, candidates love what recruiters can do for them, but at the same time, aren't fond of the fact that they need their services. Taking Your Words Seriously When we ordered the stained glass window as an accent piece for our home, the artist-proprietor told us he was a bit behind. "So," he said, "to be on safe side, plan on six months." That was two years ago. We still don't have the window. Each time we call or stop in, he has yet another plausible reason why our project isn't done, the appropriate apology and a new promise of a delivery date. What he doesn't have is credibility. Wishful promises don't cut it in small-town businesses or big-city corporations. It doesn't matter what role you're in. If you tell me you'll do something, I expect you will do it whether you're a business, an employee, a co-worker or my boss. You're the one setting my expectations, so why wouldn't I believe what you tell me? It baffles me. I've found in twenty years of management few people meet or exceed the expectations they set and they control. I'm not talking about deadlines other people set for you. I'm talking about the ones you establish. Maybe it's because few people take their own words seriously. If you do you can differentiate yourself at work. People who consistently do what they say they're going to do, without sandbagging, are memorable. They're the people with credibility. They're the ones you want to hire and promote and do business with. People fail to establish credibility without even knowing it. If someone tells me she'll provide information by Friday, but what she meant was "around Friday," she'll feel she met her obligation to me when she pushes send on her email Monday morning. I'll view her as lacking credibility when the information for a project I wanted was late. However, if she told me I'd get the information no later than Tuesday and delivered it on Monday, while her delivery date remains the same, her credibility soars. By managing the words that define what others can expect from you, you can surprise and delight your co-workers, boss, and customers. To do that, replace casual-speak and wishful promises of what you'd like to have happen or believe can happen, with commitments of what will happen. But here's the key. You can't commit what you can't control. If I tell a member of my staff he'll get his review next week, but I only control when I finish writing it not when it's approved, the likelihood of me failing to meet an expectation I set with him is strong. But if the review is written, signed by my boss, and in for processing at the time I set the expectation, I'll meet it. Our delinquent artisan could have called three months into the project, told us he accepted an unusual opportunity to restore an historic building, was putting his other projects on hold until that was complete, and offered us the choice of waiting until he resumed work or getting our deposit back. He could have preserved his credibility and the relationship. Actions may speak louder than words. But it's our words that provide the backdrop for whether our actions measure up. If I'm your customer, your boss, or your co-worker, I'm taking your words seriously. I think you should, too. (c) 2004 Nan S. Russell. All rights reserved. Working with Recruiters: 5 Critical Words for Candidates As professional recruiters working both retained and contingency search assignments, we spend a significant part of our effort preparing both the candidate and the client employer for prospective interviews. Preparing each side to meet and interact removes much of the predisposed tension that is inherent to the interview process on both sides. If each participant of the interview is prepared thoroughly with a detailed mental picture of what to expect, the normal nerves or "butterflies" are lessened and the result is a more fruitful interview from both sides of the table. After all, the purpose of the interview is to discover if a variety of factors match from both sides and to hopefully provide an introduction to what it would be like to work together as part of the same organization. How To Write A Resume Cover Letter That Will Get Your Resume Read A Resume Cover Letter has only one purpose - to stimulate the recipient of your resume to review your resume. This free resume cover letter tutorial assumes that you will be sending your resume and resume cover letter by email. Career Change: A Glittering Invitation To The Emotional Stalkers As much as you are yearning for career-change, and as much as the trends actually favor it, just contemplating a shift is a glittering invitation to four emotional stalkers who love nothing better than to play a nasty game of team-tag at your personal expense. When you unmask these bandits -- even a little -- they begin to lose their emotional charge ? leaving you free to more fully explore the opportunities to re-invent yourself. Fuzzy Headed Job Goals Lead to a Fuzzy Headed Life! May I clarify in this article what I believe to be "fuzzy headed" life and job decisions. I believe both are entwined: life and job. Career Transitions: Creating Complementary Careers in a Day Down-sized? Outsourced? Burned-out? Wizened up? That's what I said. Wizened up! Now is not the time to be depressed. Now, is the perfect time to assess your life and what you want to do with the rest of it. One easy way is to explore career options that are complementary to you. Whether you are leaving by choice or have been asked to leave, you probably have more courses of action then you think. Recruiting on the Web Requires Special Record Keeping for Legal Purposes With the age of the Internet upon us, recruiting methods have expanded dramatically. Staffing companies now regularly use the Web to locate qualified candidates for their open positions. The most common methods include searching Job Boards and Corporate Websites. Job Boards, whether belonging to the staffing company or otherwise, allow recruiters to post specific positions, asking applicants to submit their resumes or follow a link to a registration page on their website. Corporate Websites are now allowing recruiters to post jobs for general or specific positions and permitting candidates to register with the Staffing Company and/or apply for a specific position. Job Search Secret #1 The job search secret that is so powerful it will blow your socks off is simple - if you think you want or need a Career Change all you have to do is understand this Job Search Secret: The Quickly Changing Landscape Of The Job Market Does it seem that with every passing year it's getting harder and harder to find good paying jobs? If you think so, you're not alone in your thoughts. In fact, this is a common complaint that many people have and it is even worse for those that do not have a college education. Learn How to Throw a Boomerang Actually, "the boomerang effect" is a relatively new trend of inviting back talented former employees into the fold. References: Choose Wisely Sophisticated job seekers know and understand that sometime during the interview and hiring process you will be asked to supply references. With this in mind, here are five concepts to focus on in developing your reference list. Does Retirement Fit Into Your Busy Schedule? Why do you work? A Concept That Could Double Youre Income in Mystery Shopping Do you want to double, or increase significantly you're income in mystery shopping? If yes, I'll be sharing to you an age old concept. Now you might have learned this already or you may consider this common sense. But is a concept that's worth drilling on for more knowledge or for the sake of repetition, mind you "Repetition is the mother of all skills". The Top 10 Mistakes Job Seekers Should Avoid In Contacting An Employer There are numerous tools and resources available to guide job seekers through the steps of a career transition. These tools are very useful and suggest much that you should do. At the same time, some individuals benefit equally by learning what to avoid. If you count yourself in this latter group here is a laundry list of things that "turn off" an employer. Make sure you steer clear of the following: Those Little Things Moving to another state meant finding a new dentist. I tried one a neighbor recommended who seemed friendly, competent and eager to please. But, I never went back. His office was a case study on the importance of little things. Tales from the Corporate Frontlines: Try, Try, Again This article relates to the Career Opportunities competency and explores issues such as internal growth opportunities, potential for advancement, career development importance, and the relationship between job performance and career advancement. Evaluating the Career Opportunities competency in your organization will determine whether your employees believe they have a chance to grow within the organization. Studies show that lack of career opportunity is one of the top reasons why employees leave an organization. Also, continually hiring open positions from outside the organization can be detrimental to morale when a qualified candidate is available internally. Topics covered in this competency are: perceived opportunity for advancement, existence of a career development plan, and organizational commitment to staff development. Is Your Resume Doing ITS Job? Is it opening doors to new opportunities? Does it compel the reader to think, "Hey! This applicant can ?put that one on top of the 'call in for an interview' pile!" Does it showcase what you have accomplished for past employers as well as what you can accomplish for the potential employer? Cracking the Connection Code: Networking for the Introverted We've all heard it before: "Just get out there and network!" If it was that easy, we would already be doing it. So why is it so hard? Well, you're an introvert, aren't you? Enough said. Culture Shock Today we hear much talk of the 'global village'. People are have more opportunities to travel and live abroad than ever before. However, when you leave a familiar environment and go for an extended stay somewhere quite different, you could experience a whole range of unexpected and unfamiliar feelings. Many of these emotions can be very strong, making you feel out of control and confused: just the sort of problem you could do without as you try to cope with a new job, a new way of life. This is the experience we call 'culture shock' and its course is well understood and documented. So, the first thing to remember is that culture shock is normal, that it has clearly defined stages and that, provided you understand what is happening to you, you should be able to cope with it. |
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